I've seen companies run into legal trouble by stating "not for human consumption" in their Terms & Conditions or on product packaging (of course, often the company is guilty of other violations before they get called out for that).
Vendors, how do you get around this? I know it's more straightforward if you simply sell powdered kratom, as the FDA is harsher about extracts and even capsules
1. Avoid the "extracts are intended as a botanical specimen for research and not human consumption route" altogether and give a general disclaimer? Or—
2. Should a business maintain that their extracts are not for consumption? If the latter, what should be done regarding customer reviews/comments that indicate that they are, in fact, consuming extracts? If so, then which of these options should they take?:
- Moderate comments that indicate customers are consuming extracts (and indicate they have the right to moderate comments in the general Terms &
Conditions, OR
- Give a disclaimer such as "we do not endorse any customer reviews...yadda yadda" and keep the customer reviews about consuming extracts up?
Anticipated disclaimer: While I think that extracts pose more issues for the future safety & regulation of kratom (especially when companies use words like "silver" or "gold" without indicating the strength of an extract anywhere), I think that it would be too far to ban kratom extracts. Rather, I think that in the future they should be sold similar to highly-concentrated CBD/cannabinoid tinctures. Consumers should be given a serving size and/or warning that the product should not be taken in high amounts. After all, there are people who responsibly use high-quality extracts in proper amounts—they prefer the benefits of less mess and easier consumption. Irresponsible vendors and customers should not ruin something for the businesses that sell pure and high-quality extracts while making an effort to be transparent with consumers. But currently, kratom still faces greater challenges with the FDA than CBD and even Delta 9, so even adding a recommended serving on the labels is difficult.
Related question: Does anyone know how Kats Botanicals is able to provide a serving size on their packaging without running into issues? (On a side note, I like buying Kats to re-use the packaging when traveling. It looks legit, everyone assumes I'm just a health nut with another powdered supplement. Kudos to Kats, I think quality packaging does a lot for improving perspectives on kratom...but HOW do they manage to secure the serving size and even CALORIES??).

