BB goes above and beyound...GREAT Customer Service!
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Please remember this area is for REVIEWS only - meaning you are giving your opinion on a strain or vendor.
This is not an area to post questions or ask for advice.
If you are seeking strain or vendor recommendations, kindly ask in the general discussion forum.
Additionally, please remember to put the NAME OF THE VENDOR and/or the STRAIN NAME in the title of your post.
Please remember this area is for REVIEWS only - meaning you are giving your opinion on a strain or vendor.
This is not an area to post questions or ask for advice.
If you are seeking strain or vendor recommendations, kindly ask in the general discussion forum.
Additionally, please remember to put the NAME OF THE VENDOR and/or the STRAIN NAME in the title of your post.
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labdog03
- Extreme Kratomite (Rank 5)
- Posts: 453
- Joined: Thu Apr 05, 2018 8:46 pm
BB goes above and beyound...GREAT Customer Service!
Botanical Bunny has EARNED my Business AND my TRUST!...Got some leaf I felt was not the correct strain, not what I had ordered...emailed Botanical Bunny with my concerns and got a prompt response. They seemed truly concerned...even went so far as to take some pictures and send showing me there was the possibility I was wrong, although it was still just as possible I was right, haha. (there were a few more details that made a mistake possible). Sort of one of those "impossible to prove either way" situations. But BB did not argue with me and promptly sent me out a fresh bag of what I had ordered, with a picture of the NEW Bundle from the Supplier that my replacement was scooped out of...even sent me a couple of EXTRA samples for my trouble...never a bad word to me, just reasonable actions and a GREAT "the Customer is Always Right" attitude. I was/am truly IMPRESSED and just wanted to let everyone know BB is a STAND UP Vendor you can order from in confidence! THANK YOU Botanical Bunny!